
Gentle Ear Flush for Fungal and Bacterial Control
Product Description
VetNova Abelia MalaOtic is a gentle aqueous otic flush formulated to help control fungal and bacterial overgrowth associated with otitis externa in dogs and cats. Powered by 2% glycolic acid and 2% boric acid, it delivers cerumenolytic, keratolytic, and drying effects to keep ear canals clean and healthy. Safe for frequent and long-term use, it is antibiotic- and steroid-free.
Benefits
- Fungal & Yeast Control: Helps control yeast and fungal overgrowth associated with otitis, keeping ear canals clean and healthy.
- Cerumenolytic Action: Glycolic acid and boric acid loosen and dissolve ear wax and debris for thorough cleaning.
- Keratolytic & Drying: Exfoliates excess keratin and dries the ear canal, helping manage seborrhea and excess moisture.
- Antibiotic & Steroid-Free: Completely free from antibiotics and steroids, making it suitable for regular, long-term maintenance use.
- Perforated Eardrum Safe: Formulated to be safely used even in dogs and cats with perforated tympanic membranes.
- Non-Interfering Formula: Does not interfere with allergy testing and is stain- and oil-free on fur, pet beds, and furniture.
- Combination-Use Compatible: Can be used alone or alongside other treatments; recommended 2 hours before specific otic antibiotics
Variants
Available in two sizes:
- 4 oz (118 mL)
- 8 oz (240 mL)
Ingredients
Active Ingredients
2% Glycolic Acid, 2% Boric Acid, and 0.5% Ceramides.
Inactive Ingredients
Water, Glycerin, Propanediol, Octylphenol ethoxylate, Polysorbate 20, and DMDM Hydantoin.
How to Use
Directions for Use
- Fill the Ear Canal: Apply the solution as needed to completely fill the ear canal for proper coverage and effectiveness.
- Massage the Ear Base: Gently massage the base of the ear canal after application to help loosen wax and debris.
- Wipe Away Excess: Remove excess solution and loosened debris by wiping with a clean, soft absorbent material.
- Pre-Treatment Use: When used alongside otic antibiotics, apply MalaOtic at least 2 hours before the antibiotic treatment.
- Wash Hands After: Always wash your hands thoroughly with soap and water after handling and applying the product.
Additional Information
Precautions
- Topical Use Only: This product is intended for animal and topical use only; it should never be ingested or used internally.
- Avoid Eye Contact: Take care to avoid the solution from coming into contact with your pet's or your own eyes during application.
- Severely Irritated Skin: Do not apply to severely irritated or broken skin; consult a veterinarian before use in such cases.
- Keep Out of Reach: Store the product out of reach of children and other animals to prevent accidental ingestion or misuse.
- Veterinary Guidance: Always consult your veterinarian for your dog's or cat's optimal health and well-being before and during use.
Possible Side Effect
- Skin Irritation: If irritation develops or worsens after application, stop use immediately and contact your veterinarian.
Storage Instructions
- Room Temperature Storage: Store at controlled room temperature; avoid extreme heat, cold, or direct sunlight exposure.
- Secure the Cap: Just make sure the cap is tightly closed after each use to avoid contamination and maintain product integrity.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is Abelia MalaOtic used for in pets?
Ans: Abelia MalaOtic is a mild ear-cleaning solution that helps manage fungal and bacterial buildup linked to otitis externa in both dogs and cats. It also helps manage seborrhea, excess keratin, and excess moisture in the ear canal.
Q2: How often should I use Abelia MalaOtic on my pet?
Ans: For initial or active ear problems, use once or twice daily as directed by your veterinarian. For routine maintenance, applying once or twice a week is recommended to keep the ear canal clean and healthy.
Q3: Is Abelia MalaOtic safe for long-term use?
Ans: Yes, this otic flush is formulated to be safe for frequent and long-term use. It is antibiotic-free and steroid-free, making it a suitable option for ongoing ear maintenance for dogs and cats under veterinary guidance.
Q4: Can I use MalaOtic if my pet has a perforated eardrum?
Ans: Yes, Abelia MalaOtic is formulated to be safely used in dogs and cats with perforated tympanic membranes. However, always consult your veterinarian before use if you suspect your pet has a ruptured eardrum.
Q5: What are the active ingredients in Abelia MalaOtic?
Ans: The active ingredients are 2% glycolic acid, 2% boric acid, and 0.5% ceramides. Together, they provide exfoliant, cerumenolytic, keratolytic, and drying effects to keep the ear canal free from wax buildup and microbial overgrowth.
Q6: Can Abelia MalaOtic be used with other ear treatments?
Ans: Yes, it can be used alone or in combination with other treatments. When used alongside otic antibiotics, it is recommended to apply MalaOtic at least 2 hours before the antibiotic for best results.
Q7: Will Abelia MalaOtic stain my pet's fur or furniture?
Ans: No, the product is formulated to be stain- and oil-free, so it will not leave marks or residue on your pet's fur, pet beds, or household furniture during routine use.
Q8: Does MalaOtic interfere with allergy testing in pets?
Ans: No, Abelia MalaOtic does not interfere with allergy tests. This makes it a practical choice for dogs and cats undergoing allergy evaluation while still requiring regular ear care and maintenance.
Q9: Which animals can use Abelia MalaOtic?
Ans: Abelia MalaOtic is formulated specifically for dogs and cats. It is manufactured by VetNova Animal Health LLC and is made in the USA to ensure consistent quality for pets of all sizes.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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