Catit LED Stainless Steel Top Flower Drinking Fountain for Cats - US 3825
Catit LED Stainless Steel Top Flower Drinking Fountain for Cats - US 3825
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- The return request is submitted within 30 days of confirmed delivery
Hygienic Stainless Steel Cat Water Fountain
Product Description
The Catit Stainless Steel Flower Fountain offers a shallow stainless steel top that won’t irritate your cat’s whiskers or skin. With a 3 L water reservoir, a handy water-level window with LED night light, and three flow settings, this fountain encourages your cat to drink more fresh filtered water.
Features
·Hygienic stainless-steel top
·Dishwasher-safe cover
·3 L water reservoir
·Water level window with LED
·Three water flow settings
·Triple Action Filter included
·Energy-efficient pump
·BPA-free materials (except adapter)
Benefits
·Whisker-friendly design: The shallow stainless-steel top avoids whisker fatigue and skin irritation for sensitive cats.
·Encourages hydration: Three flow options entice even picky drinkers to consume more water for better health.
·Cleaner water supply: The Triple Action Filter removes debris, odors and excess minerals to keep water fresh.
·Low-maintenance upkeep: A dishwasher-safe stainless-steel top simplifies cleaning and supports long-term hygiene.
·Large capacity: 3 L of water means fewer refills and fewer interruptions to your cat’s supply.
·Night-friendly design: The LED-lit water-level window lets you monitor at a glance in low light or nighttime.
Specifications
·Capacity: 3 L (100 fl oz)
·Dimensions: 8.3 in × 7.5 in × 8.7 in
·Weight: 1.32 lb (590 g)
·Power (North America): 120 V ~/12VA, 60 Hz, 300 mA
Materials Used
·Drinking surface: Premium stainless steel
·Base/body: BPA-free plastic (excluding adapter)
How to Use
Usage Instructions
·Filter Prep: Submerge the Triple Action filter in water and press the cotton mesh so trapped air escapes before installation.
·Pump Rinse: Remove the pump from its housing and rinse it thoroughly under running water prior to first use.
·Assemble Fountain: Fit the filter into its slot with foam side up and lock the removable stainless-steel top onto the base before adding water.
·Fill with Water: Pour clean water into the reservoir until the water-level window shows a safe fill level and power up the unit.
·Select Flow Setting: Use the flow-control slider to choose among soft flow, bubbling surface or calm stream according to your cat’s preference.
·Daily Check: Verify that the water level is sufficient, the LED water-level window is visible and the pump is running quietly without noise.
·Weekly Cleaning: Detach the stainless-steel top and plastic base, rinse them with mild soap and water, and clean the pump chamber to prevent residue buildup.
·Filter Replacement: Replace the Triple Action filter every 3-4 weeks or sooner if you notice debris or slower flow to maintain optimal water quality.
Additional Information
Care Instructions
·Regular top cleaning: Detach the stainless steel top and wash it with warm water and mild dish soap to keep surfaces free from scale and residue.
·Pump chamber rinse: Remove the pump every two weeks, disassemble its parts and rinse them separately under water before reassembly.
·Filter maintenance: Rinse the Triple Action filter thoroughly and ensure it stays fully submerged at all times to prevent mould and ensure efficient operation.
·Fill to correct level: Always fill the reservoir up to the marked fill-line and place the fountain on a flat stable surface to avoid tipping or pump noise.
Safety Instructions
·Always unplug before servicing: Disconnect the power plug from the outlet before handling or cleaning any parts of the fountain to prevent electric shock.
·Use indoor only: This fountain is designed for indoor use only. Do not install it where there is direct contact with large bodies of water or outdoors.
·Avoid damaged cords: Do not operate the fountain if the power cord or plug is damaged, or if the pump shows signs of abnormal leakage or malfunction.
·Supervise children: This appliance is not intended for use by children without supervision. Keep the unit and its cable out of reach of children to prevent accidents.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What type of water flow settings does the fountain offer?
Ans: The fountain offers three types of water flow: a gentle stream, a bubbling top, or calm long streams, so you can choose what your cat likes best.
Q2: How often should the filter be replaced?
Ans: The manufacturer recommends changing the Triple Action filter every 30 days or sooner if you notice reduced water flow or visible debris.
Q3: Is the stainless steel top dishwasher-safe?
Ans: Yes, the fountain’s stainless steel top cover is safe to clean in the dishwasher, making maintenance simpler and more hygienic.
Q4: Can the fountain help reduce the risk of urinary tract issues in cats?
Ans: Yes, by providing fresh, flowing, filtered water the fountain supports hydration, which helps reduce the risk of urinary and kidney problems in cats.
Q5: What happens if the pump seems noisy or weak?
Ans: If the pump becomes noisy or weak, it may indicate low water level or clogging from hair/debris. Ensure the surface is level and the fountain is filled to the fill line.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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