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Petmate 2 Door Top Load Pet Kennel (19 inches) - US 0112

Petmate 2 Door Top Load Pet Kennel (19 inches) - US 0112

Regular price $10.39
Regular price $51.95 Sale price $10.39
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  • The return request is submitted within 30 days of confirmed delivery
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Petmate 2 Door Top Load Pet Kennel

The Petmate 2 Door Top Load Pet Kennel is a reliable, comfortable, and versatile travel solution designed for dogs and cats. With its top-loading door, this kennel makes it easy to safely load and remove pets, helping to reduce stress and prevent scratching. The durable steel doors and well-ventilated design ensure pets feel secure and comfortable, and enjoy fresh air throughout travel.

Ideal for short and long trips, this kennel meets many airline cargo specifications and is crafted from eco-friendly, recyclable materials, making it a sustainable choice for pet owners.

What Are the Features of Petmate 2-Door Top Load Pet Kennel?

  • Dual Door Entry: Includes a top-load door for easy access and a front door for additional entry options.
  • Steel and Plastic Construction: Built with durable materials, including steel doors and a recycled plastic frame for longevity and environmental consciousness.
  • Ventilation for Comfort: 360-degree ventilation provides ample airflow, reducing confinement and allowing pets a clear view of their surroundings.
  • Easy Assembly: No tools are required, with simple wing nuts and bolts for assembly.
  • Airline-Friendly: Compatible with many airline requirements, providing flexibility for travel (check airline guidelines).
  • Eco-Friendly: Crafted from sustainable, recyclable materials, aligning with green lifestyle choices.

What Are the Benefits of Petmate 2-Door Top Load Pet Kennel?

  • Reduces Travel Anxiety: The top-load door allows pet owners to place pets easily and support them during entry, minimizing stress.
  • Supports Safe, Comfortable Travel: Strong latches on both doors offer security, and ample ventilation prevents feelings of confinement.
  • Environmentally Responsible: Made with recycled materials, this kennel combines durability with sustainability.
  • Suitable for Small Pets: This is spacious enough for a small cushion or blanket, providing pets up to 10 lbs with a comfortable space.
  • Versatile for Home or Travel: Functions as a secure space at home or as a travel kennel, providing value beyond trips.

What Are the Components of Petmate 2-Door Top Load Pet Kennel?

  • Top Section: Durable, well-ventilated top section with a large, easy-access door.
  • Bottom Section: Robust plastic base designed for stability and easy cleaning.
  • Steel Door: Reinforced steel door at the front for added security.
  • Wing Nuts and Bolts: Included for quick and easy assembly without extra tools.

How To Select The Best Size Kennel?

  1. While your dog is standing, measure your dog from the tip of their nose to the base of their tail.
  2. While your dog is sitting or standing, measure your dog from the top of their head to the floor.
  3. Add 4 inches to determine maximum measurements. Remember, your dog should be able to stand up and turn around while in their kennel.

What's Included
1- Top Section, 1- Bottom Section, 1- Steel Door, 1 Package Of Wing Nuts And Bolts

Instructions

Wipe clean with damp cloth.

Size

How to select the best size kennel:

  1. While your dog is standing, measure your dog from the tip of their nose to base of their tail.
  2. While your dog is sitting or standing, measure your dog from the top of their head to the floor.
  3. Add 4 inches to determine maximum measurements. Remember, your dog should be able to stand up and turn around while in their kennel.
Size Length Width Height Pet Weight
One-Size 19 inches 12.8 inches 10 inches up to 10 lbs

How Does Petmate 2 Door Top Load Pet Kennel Work?

  • The Petmate 2 Door Top Load Kennel is designed to make transporting pets easy and secure. 
  • The top-load door allows pet owners to place pets inside the kennel effortlessly, reducing resistance. 
  • The secure latches on both doors keep the kennel closed during travel, while the ventilation holes ensure a constant supply of fresh air. 
  • This design helps pets feel safe and comfortable, providing a smooth travel experience.

How to Use Petmate 2-Door Top Load Pet Kennel?

Note: The following information is general. Read the product label for detailed instructions.

  1. Assemble: Attach the top and bottom sections using the included wing nuts and bolts.
  2. Prepare the Interior: Place a mat, cushion, or blanket in the kennel for extra comfort.
  3. Load Pet: Open the top or front door, gently place your pet inside, and secure the latch.
  4. After Use: Wipe down with a damp cloth to clean.
  5. Safety Instructions
  6. Always Secure Doors: Ensure doors are fully latched to avoid accidental openings.
  7. Check Airline Policies: Confirm specific airline cargo specifications before travel.
  8. One Pet Only: Place only one pet in the kennel to prevent overcrowding.
  9. Regular Cleaning: Clean the kennel to maintain hygiene and comfort.
  • How to Store Petmate 2-Door Top Load Pet Kennel?
  • Disassemble for Compact Storage: Remove wing nuts and bolts if necessary.
  • Store in a Cool, Dry Place: Keep away from direct sunlight to prevent material degradation.
  • Clean Before Storing: Wipe down with a damp cloth and dry completely to avoid odor or mildew.

Shipping & Returns

  • Shipping & Return Policy: We offer all types of shipping options (Ground, Express, Priority, International) depending on the urgency of the product requirements. To learn more about our shipping policy,click here.
  • Refund policy: If you face any issue with our product and want to return it, read ourrefund policycarefully.

FAQs About Petmate 2 Door Top Load Pet Kennel for Dogs & Cats

What is the Petmate 2 Door Top Load Pet Kennel used for?

The kennel is designed for safe and comfortable transport of small pets, offering easy top and front access with ample ventilation for a stress-free travel experience.

Is this kennel airline approved?

Yes, this kennel is compatible with many airline guidelines. Always check with your airline for their specific requirements to ensure compliance.

How do I choose the correct size for my pet?

Measure your pet's length from nose to tail base and height from floor to head, then add 4 inches for comfort. This kennel is ideal for pets weighing up to 10 lbs.

Can I place multiple pets inside the kennel?

For the safety and comfort of your pets, it is recommended to use one kennel per pet.

Does the kennel come with a cushion?

No, the kennel does not include a cushion, but it is compatible with a small pet bed or blanket for added comfort.

How should I clean the kennel?

Wipe down the interior and exterior using a damp cloth and pet-safe cleaner. Allow it to dry completely before placing your pet inside.

Can this kennel be stacked for storage?

While the kennel is durable, it is not designed for stacking with pets inside.

What materials are used in the kennel?

The kennel is made from recycled plastic and features steel doors, offering both durability and eco-friendliness.

How much does the kennel weigh?

This kennel weighs approximately 6.43 pounds, making it lightweight and easy to handle.

What size pet bed fits this kennel?

For a snug fit, choose a small pet bed measuring slightly less than 19" L x 12.8" W.

Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.

1. Order Processing Time

Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.

Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.

Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.

Processing time includes order verification, quality checks, and packaging.

Processing time does not include shipping or delivery time.

2. Shipping Methods and Delivery Time

We currently offer the following shipping methods at checkout:

Priority Shipping: $5.99

Expected delivery time: 1–2 business days

Standard Shipping: $2.99
Expected delivery time: 3–6 business days

Free Shipping: $0

Expected delivery time: 5–8 business days

Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.

Estimated delivery times are provided for reference only and are not guaranteed.

3. Shipping Carriers

We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.

Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.

4. Shipping Costs

We ship orders to addresses within the United States.

Shipping costs are displayed at checkout based on the shipping method selected by the customer.

Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.

No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.

Please allow up to 48 hours for tracking details to become active.

6. Incorrect or Incomplete Address

Please ensure that your shipping address is accurate and complete at checkout.

We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.

Additional shipping or handling fees may apply for re-delivery.

7. Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.

We will assist in investigating the issue with the carrier.

While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.

8. Damaged Packages

If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.

We will review the case and assist according to our Return & Refund Policy.

9. Policy Updates

We reserve the right to modify or update this Shipping Policy at any time.

Changes will be effective immediately upon posting on this page.

10. Contact Us

If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.

Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.

1. No Exchange Policy

We do not offer exchanges at this time.

This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.

2. Return Eligibility

You may request a return if all of the following conditions are met:

The return request is submitted within 30 days of confirmed delivery

The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation

The item is not listed as non-returnable (see Section 3)

Returns requested after the 30-day period will not be accepted.

3. Non-Returnable Items

The following items are not eligible for return:

Items marked as Final Sale or Non-Returnable at the time of purchase

Gift cards or store credit
Digital products or downloadable content

Items that show signs of use, damage, or alteration not caused by us

4. How to Initiate a Return

To start a return, please contact our customer support team and provide:

Your order number
The item(s) you wish to return

Reason for return (for internal reference only)

Returns sent without prior authorization may be refused.

5. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.

6. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider

Refund amounts may be reduced for items returned in unacceptable condition

7. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.

8. Refused or Undeliverable Shipments

Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.

9. Policy Updates

We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.

10. Contact Us

If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.

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