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Trixie Cat Catch The Balls Refills, 3 pack - US 8827

Trixie Cat Catch The Balls Refills, 3 pack - US 8827

Regular price $2.79
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Three Replacement Balls for the Catch the Balls Track

Product Description

The Trixie Cat Catch The Balls Refills are official replacement balls made to fit directly inside the Catch The Balls Circle Track. Each pack includes three balls measuring 1.6 inches in diameter. They are the same lightweight plastic balls that come with the track, and they roll with low friction to keep cats batting and chasing. Pick these up when the originals go missing or wear out so the track stays in full use.

Features

  • 3 replacement balls per pack
  • Lightweight plastic construction
  • Low-friction rolling action
  • Fits Catch The Balls Circle Track
  • Also fits 3-tiered track

Benefits

  • Extends Track Lifespan: Replacing worn or missing balls keeps the Catch The Balls track fully functional, so you do not need to buy a whole new track when a ball goes missing.
  • Same Low Friction Roll: These are the same lightweight balls that come with the track and roll with minimal friction, giving cats the same fast, satisfying chase action as the originals.
  • Works Across Tracks: The 1.6 inch balls fit the circle track as well as the 3-tiered Catch The Balls track, so one pack of refills works if you own both versions.
  • Add More Balls: You can slot additional balls into the track alongside the originals to increase activity during play, giving cats more targets to bat at during a single session.
  • Cost-Effective Replacement: At a low per-ball cost compared to buying a full new toy, these refills are a practical way to keep the track going without unnecessary spending on a replacement unit.

Material Used

Plastic.

How to Use

Usage Instructions

  • Check compatibility first: These balls are made for the Catch The Balls Circle Track; confirm your track model before ordering.
  • Insert through openings: Push each ball through one of the paw-sized openings around the rim of the track until it seats inside the channel and can roll freely around the full loop.
  • Mix with originals: You can add these refill balls to the track alongside any remaining original balls to increase the number of moving targets.
  • Set one rolling: Give one ball a tap to send it around the loop and let your cat take it from there; the low-friction design keeps them moving with minimal effort for continued play.

Additional Information

Care Instructions 

  • Maintain cleaning: Use a damp cloth to wipe the balls after each play session to remove fur, saliva, and dust that accumulates on the plastic surface.
  • Wash with soap: Wash the balls with mild soap and warm water when they get visibly dirty, rinse well, and let them dry completely before returning them to the track.
  • Inspect for damage: Look the balls over before each session for cracks, chips, or bite marks; replace any that are cracked or broken to avoid sharp edges near your cat's paws.

Safety Instructions

  • Check size before use: These balls measure 1.6 inches and are not intended for chewing or unsupervised solo use outside the track.
  • Keep away from small children: The 1.6 inch balls are a choking hazard for young children; always store them out of reach and only use them in a space your cat plays in without children present.
  • Remove cracked balls: Any ball that cracks, chips, or develops sharp edges should be removed immediately and replaced to prevent injury to your cat's paws or mouth during play.
  • Do not force into track: If a ball feels too tight going into the track opening, check that it is the correct replacement item; forcing an oversized ball can crack both the ball and the track rim.

Shipping & Return

We offer ground, express, priority, and international delivery; see our shipping policy for details.

For return instructions or product concerns, please refer to our detailed refund policy.

Frequently Asked Questions

Q1: Which tracks do these replacement balls fit?

Ans: These 1.6 inch balls are made for the Catch The Balls Circle Track and the 3-tiered Catch The Balls track from Trixie. Check your track's item number before ordering to confirm these are the right fit.

Q2: Are these the same balls that come with the track?

Ans: Yes. These are the official replacement balls from Trixie and are the same lightweight plastic balls included with the Catch The Balls track. They roll with the same low friction inside the channel, so your cat gets the same play experience as they did with the original balls.

Q3: Can I add extra balls to the track at the same time?

Ans: Yes. You can put additional balls into the track alongside the ones already there. Adding more balls means more simultaneous movement inside the channel, which usually gets cats more active during a session. Just push the extra balls in through the paw-sized openings along the rim.

Q4: What size are these balls?

Ans: Each ball is 1.6 inches in diameter. That is the same size as the balls that come with the Catch The Balls track. Because of this size, keep them inside the track during use and away from small children, as the 1.6 inch diameter falls within the choking hazard range for young kids.

Q5: Why do the original balls need replacing?

Ans: Balls tend to go missing by rolling under furniture during play, and over time some get cracked or chipped from regular use. Having a spare pack means the track stays usable without any downtime.

Q6: How do I put the balls back into the track?

Ans: Push each ball through one of the paw-sized openings around the rim of the track. Once inside the channel, the ball should roll freely around the full loop. Give it a tap to confirm it moves smoothly, then let your cat start playing. No tools or disassembly are needed.

Q7: Are these balls safe for cats?

Ans: They are made from the same plastic Trixie uses in the original track balls and are safe for cats to bat around inside the track. They are not designed for chewing or unsupervised play outside the track. Inspect them before each session and remove any that have cracked or developed sharp edges.

Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.

1. Order Processing Time

Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.

Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.

Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.

Processing time includes order verification, quality checks, and packaging.

Processing time does not include shipping or delivery time.

2. Shipping Methods and Delivery Time

We currently offer the following shipping methods at checkout:

Priority Shipping: $5.99

Expected delivery time: 1–2 business days

Standard Shipping: $2.99
Expected delivery time: 3–6 business days

Free Shipping: $0

Expected delivery time: 5–8 business days

Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.

Estimated delivery times are provided for reference only and are not guaranteed.

3. Shipping Carriers

We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.

Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.

4. Shipping Costs

We ship orders to addresses within the United States.

Shipping costs are displayed at checkout based on the shipping method selected by the customer.

Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.

No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.

Please allow up to 48 hours for tracking details to become active.

6. Incorrect or Incomplete Address

Please ensure that your shipping address is accurate and complete at checkout.

We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.

Additional shipping or handling fees may apply for re-delivery.

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If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.

We will assist in investigating the issue with the carrier.

While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.

8. Damaged Packages

If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.

We will review the case and assist according to our Return & Refund Policy.

9. Policy Updates

We reserve the right to modify or update this Shipping Policy at any time.

Changes will be effective immediately upon posting on this page.

10. Contact Us

If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.

Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.

1. No Exchange Policy

We do not offer exchanges at this time.

This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.

2. Return Eligibility

You may request a return if all of the following conditions are met:

The return request is submitted within 30 days of confirmed delivery

The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation

The item is not listed as non-returnable (see Section 3)

Returns requested after the 30-day period will not be accepted.

3. Non-Returnable Items

The following items are not eligible for return:

Items marked as Final Sale or Non-Returnable at the time of purchase

Gift cards or store credit
Digital products or downloadable content

Items that show signs of use, damage, or alteration not caused by us

4. How to Initiate a Return

To start a return, please contact our customer support team and provide:

Your order number
The item(s) you wish to return

Reason for return (for internal reference only)

Returns sent without prior authorization may be refused.

5. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.

6. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider

Refund amounts may be reduced for items returned in unacceptable condition

7. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.

8. Refused or Undeliverable Shipments

Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.

9. Policy Updates

We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.

10. Contact Us

If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.

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