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VetBiotek HexaDerm Max Soap-Free Antiseptic Shampoo For Pets - US 9057

VetBiotek HexaDerm Max Soap-Free Antiseptic Shampoo For Pets - US 9057

Regular price $3.36
Regular price $16.78 Sale price $3.36
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Size: 8-oz
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  • The return request is submitted within 30 days of confirmed delivery
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Protect Pets’ Skin with Deep Cleansing Care

Product Description

HexaDerm Max Shampoo is a powerful antiseptic shampoo designed for dogs, cats, and horses. Its unique blend of Chlorhexidine 4% and MicroSilver BG™ deeply cleanses while fighting bacteria and odor. Enriched with Ceramide III, it helps restore and maintain healthy skin, promoting a strong barrier and comfort. Ideal for pets with dermatological conditions needing effective, soap-free care.

Benefits

  • Enhanced Antiseptic Protection: HexaDerm Max Shampoo eliminates harmful bacteria and pathogens, reducing infection risk while maintaining skin health effectively.
  • Gentle, Soap-Free Cleansing: Cleans deeply without harsh soaps, preserving natural oils to prevent dryness and irritation for pets.
  • Odor Control: Neutralizes unpleasant odors while providing a fresh, long-lasting clean that keeps pets smelling pleasant.
  • Skin Barrier Support: Ceramide III strengthens and restores the skin barrier, protecting against environmental irritants and promoting healing.
  • Broad-Species Compatibility: Formulated for dogs, cats, and horses, making it versatile for multiple pets with sensitive skin.
  • Convenient Application: Easy-to-use shampoo, requires minimal effort while ensuring thorough coverage for effective treatment results.
  • Veterinarian Recommended: Trusted by veterinary professionals for managing dermatological conditions responsive to Chlorhexidine treatment safely.

Ingredients

Active Ingredient

Component

Concentration / Details

Chlorhexidine Digluconate

4%

Inactive Ingredients

Purified Water, Cocamidopropyl Betaine, Nonoxynol 12, PEG 150 Distearate, Lauramine Oxide, PEG-5 Cocamide, Ethyl Glycol Distearate, Magnesium Aluminum Silicate, Fluorphlogopite and Titanium Dioxide, Fragrance, Methylchloroisothiazolinone, Methylisothiazolinone, N-Octadecanoylphytosphingosine (Ceramide III), and MicroSilver.

How to Use

Directions for Use

  • Shake Before Application: Shake HexaDerm Max Shampoo well before use to ensure even distribution of active antiseptic ingredients.
  • Wet Pet Thoroughly: Use warm water to completely wet your pet’s hair coat before applying shampoo gently.
  • Apply Shampoo Evenly: Apply small quantities of shampoo from the base of the neck down to tail carefully.
  • Massage Into Skin: Gently massage shampoo over the entire body to ensure full contact with the skin.
  • Allow Product to Work: Leave shampoo on the hair and skin for five to ten minutes for maximum effectiveness.
  • Rinse Thoroughly: Rinse your pet thoroughly with clean water to remove all shampoo residue completely.
  • Repeat If Needed: Repeat the shampooing process if required, especially during the initial treatment phase for effectiveness.
  • Establish Treatment Schedule: Use initially 2–3 times per week for four weeks, then reduce frequency as directed.
  • Prevent Ingestion: Prevent your pet from licking the shampoo during bathing to avoid accidental ingestion and harm.

Additional Information

Precautions

  • Keep Out of Children’s Reach: Store HexaDerm Max Shampoo safely, ensuring children cannot access it to prevent accidental ingestion or exposure.
  • Wash Hands After Use: After applying the shampoo, wash your hands well. This helps prevent it from getting into your eyes or mouth by accident.
  • Topical Use Only: This shampoo is made only for the skin and coat of cats, dogs, and horses. Do not use it inside the body or on open wounds.
  • Avoid Eyes and Sensitive Areas: Keep the shampoo away from your pet’s eyes, nose, mouth, and other sensitive areas to avoid discomfort.
  • Rinse If Contact Happens: If the shampoo gets into the eyes or other sensitive spots, rinse right away with plenty of clean water.
  • Stop If Irritation Shows: If you notice redness or irritation, stop using it and keep an eye on your pet. Reach out to your veterinarian if the problem continues.
  • Consult Veterinarian Immediately: Seek immediate veterinary advice if irritation persists or unusual reactions occur after topical application.

Shipping & Return

We offer ground, express, priority, and international delivery; see our shipping policy for details.

For return instructions or product concerns, please refer to our detailed refund policy.

Frequently Asked Questions

Q1: How does HexaDerm Max Shampoo improve my pet’s skin health?

Ans: HexaDerm Max Shampoo gives your pet a deep, refreshing clean while helping tackle bacteria and tough odors at the source. With 4% Chlorhexidine and MicroSilver BG™, it helps support the skin’s natural barrier and keeps it feeling calm and comfortable. It’s a gentle, soap-free way to care for dogs, cats, and horses dealing with ongoing skin issues.

Q2: Can HexaDerm Max Shampoo be used on different types of pets?

Ans: Yes, HexaDerm Max Shampoo is suitable for dogs, cats, and horses. Its gentle, antiseptic formula enriched with Ceramide III strengthens skin, reduces irritation, and ensures effective cleansing while maintaining the natural oils essential for sensitive coats.

Q3: How frequently should I apply HexaDerm Max Shampoo to my pets?

Ans: Start by using HexaDerm Max Shampoo two to three times a week for the first four weeks to help get the skin back on track. After that, you can cut back to once a week or follow your veterinarian’s guidance to keep your pet’s skin healthy, balanced, and protected long term.

Q4: Is HexaDerm Max Shampoo safe for pets with sensitive or irritated skin?

Ans: Yes, HexaDerm Max Shampoo is soap-free and enriched with Ceramide III, gently cleansing without drying. It supports skin barrier repair, reduces irritation, and provides long-lasting antiseptic protection for pets with sensitive or problem-prone skin.

Q5: What precautions should I follow when using HexaDerm Max Shampoo?

Ans: HexaDerm Max Shampoo is for topical use only. Avoid eyes and mucous membranes, prevent licking during bathing, rinse thoroughly if contact occurs, and discontinue if irritation develops. Consult a veterinarian immediately for persistent reactions.

Q6: Does HexaDerm Max Shampoo help control odors in pets?

Ans: Yes, HexaDerm Max Shampoo neutralizes unpleasant odors while deeply cleansing the coat. Its combination of Chlorhexidine and MicroSilver BG™ provides long-lasting freshness and maintains healthy skin, making it ideal for dogs, cats, and horses.

Q7: Is HexaDerm Max Shampoo recommended by veterinarians?

Ans: HexaDerm Max Shampoo is trusted by veterinary professionals for managing dermatological conditions responsive to Chlorhexidine. It delivers effective antiseptic action, supports skin barrier restoration, and offers gentle, soap-free cleansing for multiple pet species safely.

Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.

1. Order Processing Time

Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.

Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.

Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.

Processing time includes order verification, quality checks, and packaging.

Processing time does not include shipping or delivery time.

2. Shipping Methods and Delivery Time

We currently offer the following shipping methods at checkout:

Priority Shipping: $5.99

Expected delivery time: 1–2 business days

Standard Shipping: $2.99
Expected delivery time: 3–6 business days

Free Shipping: $0

Expected delivery time: 5–8 business days

Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.

Estimated delivery times are provided for reference only and are not guaranteed.

3. Shipping Carriers

We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.

Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.

4. Shipping Costs

We ship orders to addresses within the United States.

Shipping costs are displayed at checkout based on the shipping method selected by the customer.

Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.

No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.

Please allow up to 48 hours for tracking details to become active.

6. Incorrect or Incomplete Address

Please ensure that your shipping address is accurate and complete at checkout.

We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.

Additional shipping or handling fees may apply for re-delivery.

7. Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.

We will assist in investigating the issue with the carrier.

While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.

8. Damaged Packages

If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.

We will review the case and assist according to our Return & Refund Policy.

9. Policy Updates

We reserve the right to modify or update this Shipping Policy at any time.

Changes will be effective immediately upon posting on this page.

10. Contact Us

If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.

Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.

1. No Exchange Policy

We do not offer exchanges at this time.

This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.

2. Return Eligibility

You may request a return if all of the following conditions are met:

The return request is submitted within 30 days of confirmed delivery

The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation

The item is not listed as non-returnable (see Section 3)

Returns requested after the 30-day period will not be accepted.

3. Non-Returnable Items

The following items are not eligible for return:

Items marked as Final Sale or Non-Returnable at the time of purchase

Gift cards or store credit
Digital products or downloadable content

Items that show signs of use, damage, or alteration not caused by us

4. How to Initiate a Return

To start a return, please contact our customer support team and provide:

Your order number
The item(s) you wish to return

Reason for return (for internal reference only)

Returns sent without prior authorization may be refused.

5. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.

6. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider

Refund amounts may be reduced for items returned in unacceptable condition

7. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.

8. Refused or Undeliverable Shipments

Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.

9. Policy Updates

We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.

10. Contact Us

If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.

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